General Lee-La Aflalo Ltd. (hereinafter: “Lee-La Fashion”) respects the privacy of its customers, including users who visit a website operated and owned by it at www.leela.fashion
As well as users of the various services provided at the website, including activities on social networks (hereinafter collectively: “Users” or “User”).
The purpose of the terms set forth in this Privacy Policy is to review, inter alia, the manner in which Lee-La Aflalo Ltd. uses the information provided to it by users during their website browsing and use and the manner in which the user uses the content contained on the website and/or the content to which he is exposed.
The terms of the Privacy Policy set forth below form an integral part of the Terms of Use. Lee-La Aflalo Ltd. may from time to time change the provisions of its Privacy Policy to reflect technological, business, legal or regulatory changes. Such updates will be published in this document, which will be available in its updated format on the website. The use of the site is subject to its most updated privacy policy, and shall confirm the user’s consent to the changes made in policy – therefore we recommend reviewing this policy from time to time.
All the definitions and terms in the Privacy Policy will be as per their meaning in the Terms of Use, unless the context requires otherwise.
Subscription and transfer of information to Lee-La Aflalo Ltd. – Some of the services provided on the website require the provision of personal information, such as the user’s name, address, contact details and his e-mail address. It is hereby clarified that the user is not legally committed to provide these details, and their provision depends solely on his free will and consent. However, the provision of some of these details required, in the sense that without their provision he might not be able to perform various actions through the website and/or participate in various activities offered on it and/or receive benefits conditional upon the provision of these details (hereinafter collectively: “Provision of information”).
The user hereby declares and confirms that the information provided by him and/or collected about him under this contract with Lee-La Aflalo Ltd. (hereinafter: the “Data”), will be stored in the registered database of Lee-La Aflalo Ltd., which purposes include direct emailing and customer relationship, research, providing customer service, customer club services, sales management, marketing and customer acquisition.
The user is aware that he has no legal obligation to provide the information and its provision is subject to his own free will and consent.
The user hereby declares and undertakes that all the information provided and/or updated on the website is correct, reliable and accurate, and that he provided the information solely on his own behalf and for himself, and not on behalf and/or for any third parties, except in cases where he was expressly permitted to do so. The information provided by the user, even as guest and without the subscription procedure, as well as any additional information collected about him and about his actions through the website, will be stored in the database of Lee-La Aflalo Ltd., and be used in accordance with the database’s purposes and this policy and/or in accordance with law.
Furthermore, in light of the fact that the website allows different users to submit their resumes in order to apply for various positions in the company published on the website from time to time, the user acknowledges that the information he has provided about him, including by means of computer files containing this information, will be stored by law in the company’s registered database and be used for the purpose of his screening for employment by the company in various positions. If eventually the said screening process does not detect any job that matches the user’s skills, the company reserves the right to contact the user again in the future, based on this data, in order to offer him other jobs, at its sole discretion.
Collection and use of the information – Lee-La Aflalo Ltd. may collect and use the information provided by the user during the performance of any action on the website, such as his first name, last name, telephone number, email address, etc., even if he did not complete it (such as filling out a form or subscribing to the club); and/or in the information that has been collected about the user, including during the use of the website, such viewed pages, IP addresses, etc. This is purposed to improve, enrich or change the website (including changing of the site presented to the user) and the services and contents offered on the website, in order to streamline and manage the relationship with the user, and to conduct satisfaction surveys regarding promotions and/or services offered by Lee-La Aflalo Ltd., those on its behalf and/or by third parties with whom Lee-La Aflalo Ltd. has a business relationship. In addition, in accordance with the purposes of the database, Lee-La Aflalo Ltd. may use the data and information for marketing, commercial and statistical purposes, and even provide statistical information to third parties, including advertisers, subject to the terms of this privacy policy. Statistical information provided to third parties will not personally identify the user.
Lee-La Aflalo Ltd. may also use the information received from the user and/or the information collected about him, also for the following purposes – managing and streamlining the contact with the user; contacting the user if necessary; maintaining the site and/or the system; improving the information and content that Lee-La Aflalo Ltd. will offer on the website to users personally and/or to all and/or some of the website users.
Without derogating from the above, subject to the user providing his contact details to Lee-La Aflalo Ltd., and his consent to receive direct email and marketing messages, Lee-La Aflalo Ltd., may send to the user, from time to time, by e-mail and/or other contact details provided by the user, information regarding its services and marketing and advertising information of Lee-La Aflalo Ltd. The user will be entitled to revoke his consent at any time and stop receiving the said information using the “Remove” button that will appear at the bottom of the message, or by replying through the same means of its delivery using the word “Remove”.
Cancellation Policy
According to the regulations of the Consumer Protection Act (cancellation of a transaction), Lee-La Aflalo Ltd. allows its customers to return products in their original packaging and receive a refund within 14 days of the receipt the product (as per the Consumer Protection Act), provided the products are not opened or been used.
Cancellation of a transaction and a refund will be provided for any item returned or sent to the company within only 2 business days from the date of the receipt of the product.
The user must send the item by registered mail and provide by email the tracking number he received to the email address info@leea.fashion.
Any item sent, as stated, up to two days from the date on which the user received the product, (according to the tracking number sent by email) will entitle the user to a refund (even if the arrival of the item to the company offices will be delayed).
In accordance with the regulations of the Consumer Protection Act, when canceling a transaction, a cancellation fee of 5% of the total transaction or $50, whichever is lower, will be deducted, regardless of the time of receiving the customer’s request for cancellation. In the event that a customer is interested in canceling a transaction and announces his wish to do so after the product has left the company’s warehouses and the process of delivery by registered mail or couriers has started, the shipping service fees will be deducted in addition to the cancellation fee. This is even he did not pay any shipping fees – free shipping benefit at the time of the purchase does not apply in the event of cancellation of a transaction and the shipping fees will be deducted in addition to the cancellation fee. The actual refund will be provided only after receiving the product back to the company’s warehouses and after checking its condition. The actual refund will be provided through the same means of payment with which the transaction was made. The cost of returning the product by shipping will be borne by the customer.
COOKIES – The user should be aware that website uses cookies for its regular and proper operation, to secure the data in it and the information provided by the user, including for collecting statistics about the use of the website, verify details, improve the user’s browsing experience while adapting the website to his personal preferences, to facilitate the website browsing experience, characterize the products that are suitable for the user, tailor advertisements relevant to him even when browsing other sites; All for statistical, research and commercial purposes, and of course for information security purposes.
Cookies are text files, created by the user’s browser upon command initiated by the computers of Lee-La Aflalo Ltd. or service providers on its behalf. Some cookies will expire when he closes the browser and others will be saved on the hard drive of the user’s computer. The cookies contain versatile information, such as the pages he visited, the duration of his stay on the website, where did he came to the website from, sections and information that the user wants to see when entering the website and more. The cookie can also store information about the surfer’s browsing habits on other sites, including the websites he browsed, the pages on these websites and any other action in them. The information in cookies is encrypted, and Lee-La Aflalo Ltd. takes precautions to ensure that only the computers of Lee-La Aflalo Ltd. or of anyone on its behalf can read and comprehend the information stored in them.
The website may also use third-party cookies – for example, Google cookies, such as those embedded while using Google Analytics, which help us to tailor the browsing experience to the user. More information about these cookies can be found on Google’s website at – https://www.google.com/intl/en/policies/technologies/ads and at Facebook’s cookie policy at – https://www.facebook.com/policies / cookies.
A user who does not wish to receive cookies will be able to avoid this by changing the settings in his browser. To do this, one can use the browser’s help file. It should be noted, however, that the disabling of cookies by the user may result in him not being able to use some of the services and features on the website.
Providing information to third parties – Lee-La Aflalo Ltd. will take reasonable and acceptable measures to maintain and prevent the transfer of personal information identifying the user by name and/or identity information, such as the user’s name and address, to third parties, except in the following cases:
At the request of the user and/or with his express consent;
For the purpose of transferring them to providers of the benefits and/or coupons provided on the website (if any) to users;
As part of collaborations with companies having business relationships with Lee-La Aflalo Ltd;
In the event that the user has violated the terms of use, including the terms of the privacy policy and/or in cases where the user and/or someone on his behalf performed/tried to perform, through the website and/or in connection with it, actions contrary to the terms of use, including the privacy policy and any law;
In the event that the provision of the user’s details is required for the purpose of completing an application and/or request on his behalf and/or the provision of a service and/or the transferring of a payment by the user;
Due to a court order instructing Lee-La Aflalo Ltd. to provide the information to third parties;
Due to any dispute, claim, lawsuit, demand and/or legal proceedings held between the user and/or anyone on his behalf and Lee-La Aflalo Ltd. and/or anyone on its behalf;
In the event that it is revealed by Lee-La Aflalo Ltd. that the provision of the information is necessary to prevent serious damage to Li-La Aflalo Ltd. and/or its property, to the user and/or to third parties, or in order to prevent other serious damage, subject to its sole discretion;
In the event that Lee-La Aflalo Ltd. transferred to and/or instructed a third party to transfer its activities and/or rights and obligations towards the user to third parties, provided that such third parties accept the provisions set forth in this privacy policy.
The above does not detract from the right of Lee-La Aflalo Ltd. to transfer to third parties non-personal information, which does not directly identify the user by name and/or identity information.
Information Security – Lee-La Aflalo Ltd. does everything in its power to protect the confidentiality of the data provided by users of the website and its customers, while taking acceptable precautions and using advanced security technologies. The user is aware that Lee-La Aflalo Ltd. devotes resources and takes strict measures to prevent hacking and to any possible compromise of the user’s privacy, but cannot completely prevent disruptions to the site.
Lee-La Aflalo Ltd. will use protection and encryption means used in the field of e-commerce in Israel in the provision of online information, and in accordance with the requirements of any law. The aforesaid means of protection are intended to secure encrypted flow of information while making the purchase between the user’s computer and the site servers and Lee-La Aflalo Ltd.
Lee-La Aflalo Ltd. does everything in its power and uses advanced technological and organizational security measures to secure the website, the communication through it and the information under its control, against accidental or intentional exploitation, loss, destruction, or access by unauthorized or unqualified persons. The connection between the computer of the user or visitor to the website and the computers of Lee-La Aflalo Ltd. is secured, using acceptable encryption methods, in accordance with customary standards. In addition, Lee-La Aflalo Ltd. takes reasonable measures to protect the website and hardware and software components related to its operation, and takes care to update them regularly, inter alia, to protect the website and its contents from unauthorized intrusions, hacking or bugging.
Thus, Lee-La Aflalo Ltd. is constantly up to date with respect to any technological developments in the fields of software and hardware in order to provide the website’s users and its customers with the best protection against intrusion or hacking, including unauthorized access to its databases. However, Lee-La Aflalo Ltd. Hereby clarifies that in cases which are not under its control and/or are due to force majeure, it does not undertake that the website will be operated properly, without any interruption, and/or that the website and/or data collected and/or provided as above will be absolutely immune against unauthorized access and/or hacking into the databases of Lee-La Aflalo Ltd .; and that the user is aware that Lee-La Aflalo Ltd. will not be liable for any damage and/or loss, direct or indirect, of any kind, caused as a result of the above, including due to invasion of privacy.
Requiring access to privacy information – under the Protection of Privacy Act, 5741-1981, the user, or anyone on his behalf, may review information about him contained in the databases of Lee-La Aflalo Ltd. and even ask Lee-La Aflalo Ltd. to correct this information in case it is incorrect, incomplete or inaccurate. In order to exercise this right, a written request must be sent to Lee-La Aflalo Ltd. via the “Contact Us” tab on the website, or alternatively contact by means of one of the contact details listed below.
For any questions and/or clarifications and/or comments regarding this privacy policy, or if the user requests to delete, change or correct his personal information, please send an e-mail to customer service at info@leela.fashion, or contact us at + 972- 9-7404470.
* Every correspondence with Lee-La Aflalo Ltd. must include full details, including address and contact email, as well as exact details of the application. Lee-La Aflalo Ltd. will endeavor to respond to any reasonable request in a timely manner.
* In this document words importing the masculine gender include the feminine and – under vice versa, words importing the plural include the singular and vice versa.
Shipping policy
Delivery method | Delivery time | Shipping cost for orders from minimally NIS 479 |
Courier to home address – according to the instructions of the Ministry of Health, the courier leaves the package on the doorstep | Up to 14 business days – there may be delays depending on developments in the situation and state guidelines | Free |
* Courier to home address, delivery takes place from the next business day after the order is confirmed with the credit company, on business days only. Business day ends at 18:00.
A customer who is not at home when the courier arrives will be able to allow the courier to leave the shipment at the doorstep or in the electrical cabinet. In this case, the company will not be responsible for any damage and/or loss and/or other indirect/consequential damage of any kind caused to the shipment as a result.
Copyright – All intellectual property rights are reserved to www.leela.fashion including copyrights, models, practices and trade secrets. These rights apply, inter alia, to the data on the website, including the list of products, description and design of the clothing and any other details related to its operation.
No information contained on the website, images and texts, clothing design, clothing images and the like, may be photocopied, reproduced, distributed, sold, marketed and translated, , and no commercial or private use may be made without the written permission of Lee-La Aflalo.
The site services should be used for legal purposes only.